Subscription & Billing Policy

1. Plans and prices

Tonaura Premium is available as a monthly subscription (£3.99 per month), a yearly subscription (£24.99 per year) or a one-time lifetime purchase (£39.99). Prices are in pounds sterling and include VAT where applicable. Google Play may show the equivalent price in your local currency. Current pricing is also shown on our pricing page.

2. Where you can buy Premium

There are two ways to buy Premium. Both unlock the same Premium features on the same Tonaura account.

• On tonaura.com, paid by card through Stripe.
• In the Tonaura Android app, paid through Google Play billing. You need to be signed in to your Tonaura account to buy in the app, so the purchase is linked to that account.

You only need one. If you already have Premium from one route, you don’t need to buy it again through the other.

3. Who bills you

Website purchases are billed by Empowered Dynamics FZ-LLC through Stripe. Purchases made in the Android app are billed by Google Play under Google Play’s terms, using the payment method on your Google account.

4. Automatic renewal

Monthly and yearly subscriptions renew automatically at the end of each period until you cancel. Lifetime is a single payment and does not renew.

5. Free trials

Tonaura Premium does not currently include a free trial. You’re charged when you subscribe. If we offer a trial in future, its length and terms will be shown clearly before you subscribe.

6. Managing and cancelling

Manage or cancel a subscription where you bought it:

• Website (Stripe): sign in at tonaura.com, open your account page and choose Manage billing.
• Google Play: open the Google Play Store, tap your profile, then Payments & subscriptions › Subscriptions › Tonaura. The Tonaura app’s Account screen also links there. Cancel at least 24 hours before the renewal date to avoid the next charge.

Cancelling stops future renewals. You keep Premium until the end of the period you’ve already paid for. Deleting your Tonaura account does not cancel a Google Play subscription, so cancel it in Google Play first.

7. Refunds

Website (Stripe) purchases: email billing@tonaura.io with the email address on your account and we’ll review your request. This doesn’t affect your statutory rights.

Google Play purchases: refunds are handled by Google under Google Play’s refund policies. You can request one from your Google Play order history or through Google Play’s help centre. If you need help, contact us and we’ll do what we can, but we can’t issue refunds for Google Play purchases ourselves.

If a purchase is refunded, Premium from that purchase ends.

8. Price changes

If we change subscription prices, existing subscribers will be told in advance, before the change applies to their subscription. Google Play subscribers are also notified by Google Play in line with its price-change rules.

9. Restoring purchases on a new device

Premium belongs to your Tonaura account, not to one device. Sign in with the same account on a new phone or after reinstalling and Premium comes back automatically. If it doesn’t, open the app’s Account screen and tap Restore purchases. On Android, this also re-checks Google Play purchases made with the Google account on that device.

10. Contact us

Billing questions: billing@tonaura.io